@book{61447,
	author = {Smallwood, Robert F., and ebrary, Inc.},
	title = {Managing electronic records},
	publisher = {John Wiley & Sons, Inc.,},
	year = {2013.},
	series = {Wiley CIO series},
	address = {Hoboken, New Jersey :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10682358}
}