@book{61698,
	author = {Meijer, Albert. and ebrary, Inc.},
	title = {ICTs, citizens and governance},
	publisher = {IOS Press,},
	year = {c2009.},
	series = {Innovation and the public sector ;},
	address = {Amsterdam ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10309233}
}