01289nam a2200277Ia 4500001001200000003000800012006001900020007001500039008004100054020001500095040002100110035002100131050002500152245029500177260005900472300001100531490004900542533015200591650003000743650003000773655002900803700001900832710001700851856012600868999001700994ebr10052627CaPaEBRm        u        cr cn|||||||||000815s2002    enk     s     000 0 eng d  z0861768361  aCaPaEBRcCaPaEBR  a(OCoLC)13316826614aHD62.15b.M43 2002eb04aThe multinational alliance for the advancement of organizational excellenceh[electronic resource] :b3rd international conference, University of Paisley Business School, Ayr, Scotland, September 2002: organizational excellence: managing information /cGuest editor, Professor Doug Hensler.  aBradford, England :bEmerald Group Publishing,cc2002.  a114 p.0 aMeasuring business excellence ;vv. 7, no. 2  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aBenchmarking (Management) 0aTotal quality management. 7aElectronic books.2local1 aHensler, Doug.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10052627zAn electronic book accessible through the World Wide Web; click to view  c65496d65496