@book{65536,
	author = {Abbott, Julie. and ebrary, Inc.},
	title = {Business intelligence and e-marketing workshop, IBM Warwick 2001},
	publisher = {Emerald Group Publishing,},
	year = {c2002.},
	series = {Qualitative marketing research: an international journal ;},
	address = {Bradford, England :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10052667}
}