@book{65915,
	author = {Chan, Zenobia C. Y. and ebrary, Inc.},
	title = {Crisis management in Chinese contexts},
	publisher = {Nova Science,},
	year = {c2011.},
	series = {China in the 21st century},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10661714}
}