@book{662,
	author = {Gellerman, Saul W. and ebrary, Inc.},
	title = {How people work},
	publisher = {Quorum,},
	year = {1998.},
	address = {Westport, Conn. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=5003897}
}