@book{67206,
	author = {Swenson, Jack. and ebrary, Inc.},
	title = {The building blocks of business writing},
	publisher = {Crisp Publications,},
	year = {c1991.},
	address = {Los Altos, Calif. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10058802}
}