01209nam a2200313 a 4500 ebr10058806 CaPaEBR m u cr cn||||||||| 951102s1996 caua sb 000 0 eng d 95069642 1560523565 (pbk.) CaPaEBR CaPaEBR (OCoLC)228064298 HD62.15 .P38 1996eb 658.5/62 21 Patterson, James G. Benchmarking basics [electronic resource] : looking for a better way / James G. Patterson. Menlo Park, Calif. : Crisp Publications, c1996. ix, 79 p. : ill. A Fifty-Minute series book Includes bibliographical references (p. 73-74). Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Benchmarking (Management) Electronic books. local ebrary, Inc. Fifty-Minute series. http://site.ebrary.com/lib/rucke/Doc?id=10058806 An electronic book accessible through the World Wide Web; click to view 67210 67210