@book{68380,
	author = {Mason, Roger. and ebrary, Inc.},
	title = {Credit controller's desktop guide},
	publisher = {Thorogood,},
	year = {2004.},
	address = {London :},
	edition = {2nd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10088322}
}