@book{69940,
	author = {Karat, Clare-Marie. and ebrary, Inc.},
	title = {Designing personalized user experiences in eCommerce},
	publisher = {Kluwer Academic,},
	year = {c2004.},
	series = {Human-computer interaction series ;},
	address = {Dordrecht ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10088532}
}