@book{73097,
	author = {Butscher, Stephan A. and Butscher, Stephan A. and ebrary, Inc.},
	title = {Customer loyalty programmes and clubs},
	publisher = {Gower,},
	year = {c2002.},
	address = {Aldershot, England ;},
	edition = {2nd ed.},
	note = {Rev. ed. of: Customer clubs and loyalty programmes, 1998.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10046819}
}