@book{73262,
	author = {Lewis, Lundy. and ebrary, Inc.},
	title = {Managing business and service networks},
	publisher = {Kluwer Academic/Plenum Publishers,},
	year = {c2001.},
	series = {Network and systems management},
	address = {New York :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10046939}
}