@book{74538,
	author = {Becerra-Fernandez, Irma, and ebrary, Inc.},
	title = {Knowledge management},
	publisher = {M.E. Sharpe, Inc.,},
	year = {c2008.},
	series = {Advances in management information systems,},
	address = {Armonk, N.Y. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10292209}
}