@book{74638,
	author = {Ressler, Cali. and Thompson, Jody. and ebrary, Inc.},
	title = {Why managing sucks and how to fix it},
	publisher = {Wiley,},
	year = {2013.},
	address = {Hoboken :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10650021}
}