@book{74649,
	author = {Legenvre, Herv�e. and EFQM (Foundation)},
	title = {Above the clouds},
	publisher = {Greenleaf Pub.,},
	year = {2006.},
	address = {Sheffield, U.K. :},
	note = {"Herv�e Legenvre initiated and orchestrated the project on behalf of EFQM ... Josephine Woolley and Lorraine Mallinder were commissioned by EFQM to write opening articles for each chapter and to edite the full project"--P. 256.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10650052}
}