@book{74652,
	author = {Waddock, Sandra A. and Bodwell, Charles. and ebrary, Inc.},
	title = {Total responsibility management},
	publisher = {Greenleaf Pub.,},
	year = {2007.},
	address = {Sheffield :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10650055}
}