@book{74758,
	author = {Gunningham, Neil. and Sinclair, Darren. and ebrary, Inc.},
	title = {Leaders & laggards},
	publisher = {Greenleaf Pub.,},
	year = {2002.},
	address = {Sheffield :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10650129}
}