01193nam a22002894a 4500 ebr10044891 CaPaEBR m u cr cn||||||||| 020523s2002 enka sb 001 0 eng 2002072394 033399552X (cloth) CaPaEBR CaPaEBR (OCoLC)54092960 HG173 .D558 2002eb 332.1 21 DiVanna, Joseph A. Redefining financial services [electronic resource] : the new renaissance in value propositions / Joseph A. DiVanna. Houndmills, Basingstoke, Hampshire, New York : Palgrave Macmillan, 2002. xvi, 264 p. : ill. Includes bibliographical references (p. 245-255) and index. Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Financial services industry. Electronic books. local ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10044891 An electronic book accessible through the World Wide Web; click to view 75327 75327