@book{75408,
	author = {Topchik, Gary S. and ebrary, Inc.},
	title = {The accidental manager},
	publisher = {AMACOM, American Management Association,},
	year = {c2004.},
	address = {New York :},
	edition = {1st ed.},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10044962}
}