@book{75569,
	author = {Patig, Susanne. and Casanova-Brito, Juliana Vanessa. and ebrary, Inc.},
	title = {BPM software and process modelling languages in practice},
	publisher = {Frank & Timme,},
	year = {2012.},
	address = {Berlin :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10651931}
}