Brown, Mark Graham creator author. text Electronic books. wiu 2009 2010 monographic eng 1 online resource (72 pages) Mark Graham Brown. Includes index. Performance Management Performance standards HF5549.5.P35 B76 2009eb 658.4/013 Brown, Mark Graham. Milwaukee, Wisconsin : ASQ Quality Press, 2009 60 pages ; 14 cm (DLC)10929531 9780873897815 (e-book) http://site.ebrary.com/lib/rucke/Doc?id=10929531 http://site.ebrary.com/lib/rucke/Doc?id=10929531 CaPaEBR 091207 ebr10929531 eng