TY - BOOK AU - Brown,Mark Graham TI - Pocket guide to performance management SN - 9780873897815 (e-book) AV - HF5549.5.P35 B76 2009eb U1 - 658.4/013 22 PY - 2009/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Performance KW - Management KW - Performance standards KW - Electronic books N1 - Includes index UR - http://site.ebrary.com/lib/rucke/Doc?id=10929531 ER -