@book{75936,
	author = {Cole, Brandon,},
	title = {Lean-six sigma for the public sector :},
	publisher = {ASQ Quality Press,},
	year = {2011.},
	address = {Milwaukee, Wisconsin :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10929594}
}