TY - BOOK AU - Cole,Brandon TI - Lean-six sigma for the public sector: leveraging continuous process improvement to build better governments AV - JK468.T67 C65 2011eb U1 - 352.3/4 22 PY - 2011/// CY - Milwaukee, Wisconsin PB - ASQ Quality Press KW - Total quality management in government KW - United States KW - Process control KW - Electronic books N1 - Includes index UR - http://site.ebrary.com/lib/rucke/Doc?id=10929594 ER -