@book{75939,
	author = {Shankar, Rama,},
	title = {Process improvement using Six Sigma :},
	publisher = {ASQ Quality Press,},
	year = {2009.},
	address = {Milwaukee, Wisconsin :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10929597}
}