@book{75950,
	author = {Lareau, William,},
	title = {Office kaizen 2 :},
	publisher = {ASQ Quality Press,},
	year = {2010.},
	address = {Milwaukee, Wisconsin :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10929615}
}