a senior leader guide to improving cost and throughput Caldwell, Chip creator author. Butler, Greg author. Poston, Nancy author. American Society for Quality issuing body. text bibliography Electronic books. wiu 2009 Second edition. monographic eng 1 online resource (238 pages) : illustrations The role of senior leaders : raising the performance bar -- The role of senior leaders : coaching cost of quality recovery -- The role of senior leaders : organizing Lean-Six Sigma project methodologies to drive change -- The role of senior leaders : managing the organization accountable change model -- The role of senior leaders : simulation, experimentation, and the cost of not getting it right the first time -- The role of senior leaders : driving sustainable organizational change -- The role of senior leaders : engaging physicians -- The role of senior leaders : achieving sustainable results (magic moment example) -- Summation. Chip Caldwell, Greg Butler, Nancy Poston. Revised edition of: Lean-Six Sigma for healthcare / Chip Caldwell, Jim Brexler, Tom Gillem. c2005. Includes bibliographical references and index. Health services administration Quality control Medical care Cost effectiveness Six sigma (Quality control standard) Organizational effectiveness Performance standards Strategic planning Chief executive officers Hospital administrators RA399.A1 C345 2009eb 362.1068 Caldwell, Chip. Milwaukee, Wisconsin : ASQ Quality Press, 2009 xxvi, 208 pages ; 24 cm (OCoLC)ocn298509198 (DLC)10929639 9780873897594 (e-book) http://site.ebrary.com/lib/rucke/Doc?id=10929639 http://site.ebrary.com/lib/rucke/Doc?id=10929639 CaPaEBR 090109 ebr10929639 eng