01309nam a22003254a 4500 ebr10023333 CaPaEBR m u cr cn||||||||| 011119s2002 ctua sb 001 0 eng 2001057867 1567204783 (alk. paper) CaPaEBR CaPaEBR (OCoLC)614507010 HD58.9 .S7385 2002eb 658.4/013 21 Stankard, Martin F. Management systems and organizational performance [electronic resource] : the quest for excellence beyond ISO9000 / Martin F. Stankard. Westport, Conn. : Quorum Books, 2002. xviii, 323 p. : ill. Includes bibliographical references (p. [305]-309) and index. Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Organizational effectiveness. System analysis. Organizational learning. ISO 9000 Series Standards. Electronic books. local ebrary, Inc. http://site.ebrary.com/lib/rucke/Doc?id=10023333 An electronic book accessible through the World Wide Web; click to view 7757 7757