01309nam a22003254a 4500001001200000003000800012006001900020007001500039008004100054010001700095020002800112040002100140035002100161050002600182082001800208100002400226245014300250260004400393300002600437504006600463533015200529650003400681650002100715650002900736650003100765655002900796710001700825856012600842999001500968ebr10023333CaPaEBRm        u        cr cn|||||||||011119s2002    ctua    sb    001 0 eng    z  2001057867  z1567204783 (alk. paper)  aCaPaEBRcCaPaEBR  a(OCoLC)61450701014aHD58.9b.S7385 2002eb04a658.4/0132211 aStankard, Martin F.10aManagement systems and organizational performanceh[electronic resource] :bthe quest for excellence beyond ISO9000 /cMartin F. Stankard.  aWestport, Conn. :bQuorum Books,c2002.  axviii, 323 p. :bill.  aIncludes bibliographical references (p. [305]-309) and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2013.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aOrganizational effectiveness. 0aSystem analysis. 0aOrganizational learning. 0aISO 9000 Series Standards. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10023333zAn electronic book accessible through the World Wide Web; click to view  c7757d7757