@book{7790,
	author = {Tonfoni, Graziella. and Jain, L. C. and ebrary, Inc.},
	title = {The Art and science of documentation management},
	publisher = {Intellect Books,},
	year = {2003.},
	address = {Bristol, UK :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10023459}
}