@book{79287,
	author = {Koontz, Christie. and International Federation of Library Associations and Institutions.},
	title = {IFLA public library service guidelines},
	publisher = {De Gruyter Saur,},
	year = {c2010.},
	series = {IFLA publications,},
	address = {Berlin ;},
	edition = {2nd, completely rev. ed. /},
	note = {Rev. ed. of: The public library service / prepared by a working group chaired by Philip Gill on behalf of the Section of Public Libraries. 2001.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10408322}
}