TY - BOOK AU - McGovern,Gerry ED - ebrary, Inc. TI - The stranger's long neck: how to deliver what your customers really want online AV - HF5415.1265 .M34 2010eb PY - 2010/// CY - London PB - A & C Black KW - Internet marketing KW - Customer relations KW - Electronic books KW - local N1 - Includes bibliographical references (p. [213]) and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2010; Available via World Wide Web; Access may be limited to ebrary affiliated libraries UR - http://site.ebrary.com/lib/rucke/Doc?id=10408595 ER -