01154nam a2200289 a 4500001001200000003000800012006001900020007001500039008004100054020001800095020002700113040002100140035002100161050002900182100002100211245012800232260003400360300001900394504006200413533015200475650002400627650002400651655002900675710001700704856012600721999001700847ebr10408595CaPaEBRm        u        cr cn|||||||||100917s2010    enkad   sb    001 0 eng d  z9781408114421  z9781408114438 (e-book)  aCaPaEBRcCaPaEBR  a(OCoLC)65973924914aHF5415.1265b.M34 2010eb1 aMcGovern, Gerry.14aThe stranger's long neckh[electronic resource] :bhow to deliver what your customers really want online /cGerry McGovern.  aLondon :bA & C Black,c2010.  a218 p. :bill.  aIncludes bibliographical references (p. [213]) and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2010.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aInternet marketing. 0aCustomer relations. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10408595zAn electronic book accessible through the World Wide Web; click to view  c79811d79811