@book{81213,
	author = {Lago, Colin, and Kitchin, Duncan. and ebrary, Inc.},
	title = {The management of counselling and psychotherapy agencies},
	publisher = {Sage Publications,},
	year = {1998.},
	series = {Professional skills for counsellors},
	address = {London ;},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10407116}
}