@book{83386,
	author = {Brown, Eileen. and British Computer Society.},
	title = {Working the crowd},
	publisher = {BCS,},
	year = {2012.},
	address = {London :},
	edition = {2nd ed.},
	note = {Previous ed.: 2010.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10582853}
}