@book{8539,
	author = {Gallagher, Richard S. and ebrary, Inc.},
	title = {What to say to a porcupine},
	publisher = {American Management Association,},
	year = {c2008.},
	address = {New York :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10271774}
}