@book{86274,
	author = {Chawla, Romila. and ebrary, Inc.},
	title = {Tourism marketing and crisis management},
	publisher = {Rajat Publications,},
	year = {2008.},
	address = {New Delhi, India :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10416048}
}