@book{8708,
	author = {Eckes, George, and ebrary, Inc.},
	title = {Making Six Sigma last},
	publisher = {Wiley,},
	year = {c2001.},
	address = {New York :},
	note = {Includes index.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10026389}
}