@book{87355,
	author = {Platt, Frederic W. and Gordon, Geoffrey H.},
	title = {Field guide to the difficult patient interview /},
	publisher = {Lippincott Williams & Wilkins,},
	year = {[2004]},
	series = {Field guide series},
	address = {Philadelphia :},
	edition = {Second edition.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10825234}
}