@book{88278,
	author = {Kouzes, James M., and Posner, Barry Z. and ebrary, Inc.},
	title = {A coach's guide to developing exemplary leaders},
	publisher = {Pfieffer,},
	year = {2010.},
	address = {San Francisco :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10395539}
}