@book{88764,
	author = {Bloetscher, Frederick. and ebrary, Inc.},
	title = {Utility management for water and wastewater operators},
	publisher = {American Water Works Association,},
	year = {2011.},
	address = {Denver, Colo. :},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10558835}
}