@book{89885,
	author = {Jones, Brenda B.},
	title = {The NTL handbook of organization development and change :},
	publisher = {Pfeiffer,},
	year = {[2014]},
	address = {San Francisco, CA :},
	edition = {Second edition.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10837555}
}