01578nam a2200337 a 4500001001200000003000800012006001900020007001500039008004100054020001800095020002700113040002100140035002100161050002700182082002200209100002100231245026000252260005300512300006600565500002000631500004700651533015200698588009500850630001900945650003600964650005301000655002901053710001701082856012601099999001501225ebr10695783CaPaEBRm     o  u        cr cn|||||||||150303s2013    enka    s     001 0 eng d  z9781849686501  z9781849686518 (e-book)  aCaPaEBRcCaPaEBR  a(OCoLC)84993401314aHF5415.5b.V374 2013eb04a658.8120285532231 aVarghese, Danny.10aMicrosoft Dynamics CRM 2011 applications (MB2-868) certification guideh[electronic resource] :ba practical guide on how to use and manage Microsoft Dynamics CRM 2011 that focuses on helping you to pass the Microsoft certification exam /cDanny Varghese.  aBirmingham, England :bPackt Publishing,cc2013.  a1 online resource (viii, 321 p.) :bill. (some col.), graphs.  aIncludes index.  a"Professional Expertise Distilled"--Cover.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2015.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries.  aDescription based on online resource; title from title page (ebrary, viewed May 23, 2013).00aMicrosoft CRM. 0aManagement information systems. 0aCustomer relationsxManagementxData processing. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10695783zAn electronic book accessible through the World Wide Web; click to view  c9089d9089