02404nam a2200445 i 4500 ebr10831459 CaPaEBR m o d cr cn||||||||| 020207s2002 gw a ob 100 0 eng|d 359821829X (acid-free paper) 9783598218293 9783110962215 (e-book) CaPaEBR eng rda pn CaPaEBR (OCoLC)872672018 eng fre Z716.3 .E32 2002eb Education and research for marketing and quality management in libraries : satellite meeting, Qu�ebec, August 14-16 Ao�ut 2001 / edited by R�ejean Savard = La formation et la recherche sur le marketing et la gestion de la qualit�e en biblioth�eque : colloque satellite, Qu�ebec, August 14-16 Ao�ut 2001 / edit�e par R�ejean Savard. Formation et la recherche sur le marketing et la gestion de la qualit�e en biblioth�eque M�unchen : K.G. Saur, 2002. 1 online resource (340 pages) : illustrations. text rdacontent computer rdamedia online resource rdacarrier IFLA publications, 0344-6891 ; 99 "International Federation of Library Associations and Institutions." Includes bibliographical references. Articles in English and French. Description based on print version record. Electronic reproduction. Palo Alto, Calif. : ebrary, 2014. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Libraries Marketing Congresses. Libraries Quality control Congresses. Library education Congresses. Electronic books. Savard, R�ejean, 1950- International Federation of Library Associations and Institutions. Print version: Education and research for marketing and quality management in libraries : satellite meeting, Qu�ebec, August 14-16 Ao�ut 2001. M�unchen : K.G. Saur, 2002 x, 326 pages ; 22 cm. IFLA publications ; 99 0344-6891 ; 9783598218293 (OCoLC)ocm48956525 (DLC) 2003502630 ebrary. http://site.ebrary.com/lib/rucke/Doc?id=10831459 An electronic book accessible through the World Wide Web; click to view 90948 90948