building character, relationships and profits Ross, Alan M. creator Murphey, Cecil. ebrary, Inc text Electronic books. ilu Chicago, IL Dearborn Trade Pub. c2002 2002 monographic eng

electronic

electronic resource

ix, 228 p. A business parable -- Becoming a beyond world class company -- Strategy toward beyond world class -- Building covenantal relationships -- Seeing the customers' future: four power questions -- Covenanting with customers: five significant questions -- Beyond marketing 101: continuous solutions development -- The model of a solution -- Covenanting with employees -- Building a character culture -- Culture character: humility -- Culture character: sponsoring champions -- Culture character: integrity and modeling -- Culture character: fairness and caring -- An uncommon passion. Alan M. Ross, with Cecil Murphey. Electronic reproduction. Palo Alto, Calif. : ebrary, 2013. Available via World Wide Web. Access may be limited to ebrary affiliated libraries. Corporate culture Customer relations Human capital Success in business HF5415.5 .R67 2002eb 658.8/12 http://site.ebrary.com/lib/rucke/Doc?id=10019931 http://site.ebrary.com/lib/rucke/Doc?id=10019931 CaPaEBR 010613 ebr10019931