01325nam a2200361Ia 4500001001200000003000800012006001900020007001500039008004100054010001700095020001800112020001500130040002100145035002100166050002800187082001700215100002000232245011000252260004000362300001600402504005100418533015200469650002400621650001800645650003600663650003000699650002700729655002900756700001800785710001700803856012600820999001700946ebr10155078CaPaEBRm        u        cr cn|||||||||060921s2006    ilu     sb    001 0 eng d  z  2006030817  z9781419596063  z1419596063  aCaPaEBRcCaPaEBR  a(OCoLC)14461856314aHF5415.5b.M1833 2006eb04a658.8/122221 aMcConnell, Ben.10aCitizen marketersh[electronic resource] :bwhen people are the message /cBen McConnell and Jackie Huba.  aChicago, IL :bKaplan Pub.,cc2006.  axiv, 223 p.  aIncludes bibliographical references and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2009.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aCustomer relations. 0aSocial media. 0aSocial mediaxEconomic aspects. 0aInternetxSocial aspects. 0aInteractive marketing. 7aElectronic books.2local1 aHuba, Jackie.2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10155078zAn electronic book accessible through the World Wide Web; click to view  c93478d93478