@book{94744,
	author = {Wiggins, Bob. and ebrary, Inc.},
	title = {Effective document and data management},
	publisher = {Gower Pub.,},
	year = {2012.},
	address = {Surrey, England :},
	edition = {3rd ed.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10561932}
}