@book{95588,
	author = {Wainfan, Lynne. and Davis, Paul K., and ebrary, Inc.},
	title = {Challenges in virtual collaboration},
	publisher = {Rand,},
	year = {2004.},
	address = {Santa Monica, CA :},
	note = {"MG-273"--p. 4 of cover.},
	url = {http://site.ebrary.com/lib/rucke/Doc?id=10152585}
}