TY  - BOOK
AU  - Sherman,Rachel
ED  - ebrary, Inc.
TI  - Class acts: service and inequality in luxury hotels 
AV  - TX911.3.C8 S54 2006eb
U1  - 647.94068 22
PY  - 2006///
CY  - Berkeley
PB  - University of California Press
KW  - Hospitality industry
KW  - Customer services
KW  - United States
KW  - Hotels
KW  - Management
KW  - Luxuries
KW  - Social aspects
KW  - Social classes
KW  - Electronic books
KW  - local
N1  - Includes bibliographical references and index; Electronic reproduction; Palo Alto, Calif.; ebrary; 2009; Available via World Wide Web; Access may be limited to ebrary affiliated libraries
UR  - http://site.ebrary.com/lib/rucke/Doc?id=10153068
ER  -