01413nam a2200361Ia 4500001001200000003000800012006001900020007001500039008004100054010001700095020001500112020001800127020001800145040002100163035002100184050003000205082001800235100002200253245014200275260004700417300002400464504005100488533015200539650002800691650002700719650003400746650004100780650004100821655002900862710001700891856012600908999001701034ebr10560544CaPaEBRm        u        cr cn|||||||||120214s2012    njua    sb    001 0 eng d  z  2012004859  z0470944544  z9780470944547  z9781118221464  aCaPaEBRcCaPaEBR  a(OCoLC)77732755714aHF5549.5.P37bP373 2012eb04a658.4/0132231 aParmenter, David.10aKey performance indicators for government and non profit agenciesh[electronic resource] :bimplementing winning KPIs /cDavid Parmenter.  aHoboken, N.J. :bJohn Wiley & Sons,c2012.  axxi, 309 p. :bill.  aIncludes bibliographical references and index.  aElectronic reproduction.bPalo Alto, Calif. :cebrary,d2011.nAvailable via World Wide Web.nAccess may be limited to ebrary affiliated libraries. 0aPerformance technology. 0aPerformance standards. 0aOrganizational effectiveness. 0aNonprofit organizationsxManagement. 0aAdministrative agenciesxManagement. 7aElectronic books.2local2 aebrary, Inc.40uhttp://site.ebrary.com/lib/rucke/Doc?id=10560544zAn electronic book accessible through the World Wide Web; click to view  c96237d96237